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  • Thank you for taking such fine care of G and providing such a good service. I appreciate it E.W
    E.W
  • To Shannon & All, God Bless you all. You all are sweet & amazing espacially you Shannon. Thank you all for your help & all you did for my brother and family to help us get through all those rough days.
    -
  • Graceland-Fairlawn Staff: Thank you for all of your kind words and support during this difficult time. We would also like to express our deepest thanks to Bruce for his guidance during this time. Thank you, J&M
    J & M
  • Shannon, Wanted to take the opportunity to say thanks to you and the folks at Graceland-Fairlawn funeral home. Everyone was very cooperative and helpful in planning the visitation for my mom. The week was very busy and stressful for us and it was comforting to be able to count on the fact that Graceland had things covered so well. I believe the visitation that we had is what my mom would have wanted and that the people who came by found it a good way to remember her and to say goodbye. It was also a good place for many family members to gather and catch up during this time. The follow up meeting last Friday was beneficial and I’ve had the chance to look over the materials provided. It was also reassuring that mom’s remains were ready on Friday as you’d told us they would be. I understand that mom’s death certificate will take a little longer as it comes from Sangamon county (hopefully, that comes in soon so we can begin the process of settling her estate). It’s not something that anyone wants to do but I believe we are moving forward in a helpful/healthy way – this is due, in large part, to the assistance you and the folks at Graceland provided. Thank you for the comforting and respectful environment that Graceland provided. D and C.H
    D & C.H
  • Shannon, I cannot find words other than Thank You for everything you did for Dad's services last week. Even not being there I felt connected with the process and you immediately connected with me when I arrived Saturday. The compassion you show for the families is a gift. Below is the posting I wanted to have out there. Thank you again, K.D With the passing of my father last week, I cannot express enough gratitude to Shannon Bull and Kelly Altenberd. This was also Kelly's grandfather but she stayed a true professional through the final planning. Shannon is a director with a heart of gold. She went the extra mile to assure everything we wished for was carried out. The compassion she expressed for our family was over and above what was expected. This is not just a job for her but a passion to help families through those motional moments. Thank you both.
    K.D
  • Dear Shannon - We extend many thanks to you for helping us with the arrangements for our dad. You communicated clearly your desire to provide what we wanted and you followed through to accommodate our requests. Your interactions with us was authentic and your behavior was professional with just the right amount of "bubbly" We appreciated the dignity and respect you showed to our father and to all of us. You gently guided us through the process. You were there with us every step of the way, from the first step when you arrived at the building to the last step at the crematory. We are grateful you were there to help us begin the journey of life without our beloved father.
    The L. Family
  • Shannon - You give so much of yourself in the kindness you show and the lives you touch. That's why deserve a heartfelt " thank you" and a wish that all the goodness you share comes back to you. Thank you for the women you are!
    M.L.
  • I JUST WANTED TO LET YOU KNOW THAT MY FAMILY WAS VERY VERY PLEASED WITH THE WAY AUNT BETTY LOOKED FOR HER SERVICE TODAY. SHANNON DID AN EXCELLENT JOB. AUNT BETTY NEVER WORE MAKE UP OR NAIL POLISH AND HER HEAR WAS USUALLY JUST COMBED STRAIGHT DOWN BUT TODAY SHE LOOKED GREAT. SEVERAL FAMILY MEMBERS HAD COMMENTED HOW GOOD SHE LOOKED. WE HAVE ALWAYS HAD EXCELLENT CARE FROM YOUR FACILITIES BUT WITH AUNT BETTY YOU GUYS WENT OVER THE TOP. THANK YOU SO MUCH. THE NEELEY FAMILY
    S.M.
  • I want to Thank all the staff and Daisy for helping me plan my Mothers Service, I have gotten many compliments, that it was the most beautiful service they had ever been to . The beautiful watercolor done by Joel.
    J.T.
  • I want to thank Kelly and Tiffany for helping me select my cemetery lots and for their kindness and compassion with the after care I have received since my Mothers D. C. funeral.
    J.T.