We Our Families

We receive many letters from the families we've served, thanking us for our caring ways during their time of loss. Their words warm our hearts, and speak to you of our professionalism, compassion, and the true value of the services we provide.

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Nothing makes us happier than making our families happy. If you’ve had an extraordinary experience at our facilities or with our staff, we’d love to hear about it. Your recommendation will be passed along to future families who are considering our services, and will give them reassurance and peace of mind during a difficult decision.

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Testimonials

What Families Are Saying

Real Stories from Real People

Elijah wall lampkin was exceptional in making my arrangements for my pet. He was thorough and informative. A very caring and respectful individual.
Author: Tina Sweeney rated with 5 stars

Amy and Emily were truly angels in this trying time for my mother and I. They were extremely helpful and understanding. I dont have the words for how grateful we are to have had their help.
Author: Katherine Webb rated with 5 stars

Graceland Funeral home Did such an amazing job On my husband Ricardo Rodriguez Sr. Funeral arrangements. They did everything professionally and Treated me with such care. They were always there for any questions or concerns I had. Thank you For all your care at his burial 12/11/23
Author: Margarita Rodriguez rated with 5 stars

I am very thankful for the care that was shown to my family at our time of loss.
Author: Elizabeth Marshall rated with 5 stars

Donnie always goes above and beyond with taking wonderful care of my beloved pets and truly treats them/me like family. Most recently I lost my Oakley of 10 years.The staff are wonderful and very kind and compassionate. I will always recommend their pet cremation services! Thank You for being angels!
Author: Jess H rated with 5 stars

My experience at Graceland was wonderful all my needs were met with care , I feel the service providers were the best ,I would definitely recommend Graceland
Author: Edward Hines rated with 5 stars

Words cannot express how Donnie Sutton made the the experience of losing our pets bearable. The care and compassion he has shown me and professionalism of the staff has been nothing beyond amazing. I highly recommend Graceland Fairlawn and huge thank you to Donnie and the staff for all the kindness and making a hard time much easier on me
Author: Kristen Hines rated with 5 stars

I would recommend them to anyone!! The gentleman that works in the Animal cremation went above and beyond for us. He truly takes his job seriously and we are forever. Grateful for that.
Author: Amy Reynolds rated with 5 stars

lovely and amazing people great people to work with kind and loving people just the sweetest people to meet I wanna give a shout out to Donnie in the pet department he is very sweet and got a loving and caring heart
Author: Kerisa Howell rated with 5 stars

Donnie recently took amazing care of our “little man” you can really tell he loves his job and what he does , He actually takes his time to speak with you and doesn’t make you feel rushed or stressed with the process, I couldn’t be happier with how things turned out for nolers ❤️
Author: Tayler Boyd rated with 5 stars

Kristina Howard February 04, 2026 5 stars

Randy Wiggins January 26, 2026 5 stars

“Two months ago I was planning final arrangements for my mother and was blessed to work with Amy Snoke. My circumstances were complicated and Amy was very knowledgeable, understanding, and extremely kind. She offered suggestions I would not have considered and made it her mission to provide all information I would need moving forward to make the best decision for my family. I was apprehensive in making final arrangements for my mother and Amy truly was a gift from God and exactly who I needed to walk me through the process. ”
Jeanne Shindler October 16, 2025 5 stars

“Graceland Fairlawn really helped my family in our time of need! My Sweet little dog Ginny Noel passed away! She was 15 years old and had diabetes! My family was devastated by her passing! She was like a family member! Donnie Sutton really helped us! He was kind and understanding! He talked to us! He treated Ginny Noel so lovingly! He explained everything to us and asked us if we had any questions! He prayed for me! Only because I asked him to! I felt at peace then! I highly recommend Graceland Fairlawn Funeral Home and Cremation!”
Debbie Mckee September 11, 2025 5 stars

“Having my dog cremated. Talked with Donnie and can I say he is an angel. Made me feel like he will take good care of my girl when he gets her. He is a big asset to Graceland. God Bless you Donnie for your kind and caring heart.”
Cris Jenkins July 30, 2025 5 stars

“WOW ! I asked a question about my grandfather’s date of interment since my genealogy site notified me that the date of burial wasn’t in my tree. I sent an email requesting that info and received a call back with the info requested within 30” 😳 ! AMAZING customer service, clearly it wasn’t urgent but nonetheless the information requested was speedily delivered ! Grandpa died in 1981, that didn’t cause any difficulty for them in finding or delivering my requested info. You guys are wonderful ! Nice to know they really care ! Glad to know my relatives are located in such a caring facility. Many thanks for helping me finish my genealogy issues. Very grateful !!!”
Karen Filipowski July 23, 2025 5 stars

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