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Reviews
Heartfelt Reviews
We love Our Families
We receive many letters from the families we've served, thanking us for our caring ways during their time of loss. Their words warm our hearts, and speak to you of our professionalism, compassion, and the true value of the services we provide.
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Nothing makes us happier than making our families happy. If you’ve had an extraordinary experience at our facilities or with our staff, we’d love to hear about it. Your recommendation will be passed along to future families who are considering our services, and will give them reassurance and peace of mind during a difficult decision.
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What Families Are Saying
They were very helpful and caring
Author: Roberta Stanley rated with 5 stars ★ ★ ★ ★ ★
I have been pleased with my wife and self pre-arrangements. Graceland service providers have been very helpful to us.
Author: Lindy Davis rated with 5 stars ★ ★ ★ ★ ★
The staff did a wonderful job, they were very professional and caring. I would recommend them to anyone. They made the process so much easier. A special thanks to Elijah & Therese.
Author: Ashley Stewart rated with 5 stars ★ ★ ★ ★ ★
I have worked with Graceland in the passing of 3 of my family members. I very recently worked with Alexander Smith. He was extremely professional and very kind. He made what would have been a difficult task very easy to manage. Kudos to Graceland for having such caring people such as Alexander Smith on your staff
Author: Kevin D. Greene rated with 5 stars ★ ★ ★ ★ ★
I have worked with Graceland in the passing of 3 of my family members. I very recently worked with Alexander Smith. He was extremely professional and very kind. He made what would have been a difficult task very easy to manage. Kudos to Graceland for having such caring people such as Alexander Smith on your staff
Author: Kevin Greene rated with 5 stars ★ ★ ★ ★ ★
I have worked with Graceland in the passing of 3 of my family members. I very recently worked with Alexander Smith. He was extremely professional and very kind. He made what would have been a difficult task very easy to manage. Kudos to Graceland for having such caring people such as Alexander Smith on your staff
Author: Kevin Greene rated with 5 stars ★ ★ ★ ★ ★
AMY MARSHALL SNOKE IS AN EARTH ANGEL! SHE IS THE SWEETEST, KINDEST, AND HELPFULL PERSON THAT I KNOW! SHE HAS HELPED OUR FAMILY OUT EXPONENTIALLY AND WE LOVE HER TO LIFE AND BEYOND! 💪🏾😎✊🏾❤️🖤💚🌹🙏🏿
Author: Anthony Helm rated with 5 stars ★ ★ ★ ★ ★
Elijah wall lampkin was exceptional in making my arrangements for my pet. He was thorough and informative. A very caring and respectful individual.
Author: Tina Sweeney rated with 5 stars ★ ★ ★ ★ ★
Amy and Emily were truly angels in this trying time for my mother and I. They were extremely helpful and understanding. I dont have the words for how grateful we are to have had their help.
Author: Katherine Webb rated with 5 stars ★ ★ ★ ★ ★
Graceland Funeral home Did such an amazing job On my husband Ricardo Rodriguez Sr. Funeral arrangements. They did everything professionally and Treated me with such care. They were always there for any questions or concerns I had. Thank you For all your care at his burial 12/11/23
Author: Margarita Rodriguez rated with 5 stars ★ ★ ★ ★ ★
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“After the death of our mother, my sister and I were so grateful for the compassionate care and professionalism provided by Graceland Fairlawn and especially that of John Renfro. He handled every detail with care and made the process as stress-free as possible. We truly appreciate the support we received and would highly recommend John and Graceland Fairlawn to any family in need. ”
Michele Price July 04, 2026 5 stars ★ ★ ★ ★ ★
“My sister & I recently had to make arrangements for our Mom. We trusted the whole process to John Renfro who went over & beyond to make sure Mom’s service was perfect! He was very detailed oriented, caring & made sure all our expectations were met. He really made us feel at ease at a rather difficult time & explained everything throughly. Highly recommend John. ”
Valerie Chancellor June 30, 2026 5 stars ★ ★ ★ ★ ★
“Our family recently entrusted Graceland-Fairlawn with caring for a loved one, and I cannot say enough about the compassion, professionalism, and kindness we experienced throughout the entire process. They guided us through each decision with sensitivity, answered every question thoroughly, and made what could have been an overwhelming experience feel manageable and supported. The attention to detail was remarkable. From the planning process to the service itself, everything was handled beautifully and with great respect for our loved one and our family. Their staff went above and beyond to ensure that every detail reflected the life being honored.”
Jennifer Baldassari June 16, 2026 5 stars ★ ★ ★ ★ ★
“My husband's grandparents are laid to rest here. The grounds always look amazing and the staff are always helpful when we have any questions. We noticed the headstone needed a little love and called to ask how to do that. They had us set up an appointment and Alex went out with us to take a look. Quick as could be, he had it sparkling. He was professional and polite. 10/10 would this recommend this business to anyone.”
Pamela Medley June 03, 2026 5 stars ★ ★ ★ ★ ★
“Today I'm met Alexander Smith. I was searching for my grandparents gravesite that I have not been to in probably 20-30 years. Not only did he take me and my son to where it was but he got down on his hands and knees in his suit and sprayed and cleaned the headstone. He was very compassionate and very helpful. He went above and beyond his job doing that for me. I so totally appreciate that!! God bless you, Alex!”
Lynette Huston June 04, 2026 5 stars ★ ★ ★ ★ ★
“I never knew that Graceland & Moran & Gobel work together. Both were extremely helpful during this challenging time for our family. Therese was on point with helping set up everything with my family while setting up arrangements for my father. Alex was awesome. Not only did he make sure to take care of my father by making sure staff put him in the beautiful urn that I chose for him, he brought my father to my home once they were done. Thank you so much Jeff”
Rochelle Jones April 10, 2026 5 stars ★ ★ ★ ★ ★